Privacy Policy
This privacy policy explains how FinsmartHub collects, uses, stores, and protects personal information when you browse the website, enrol in courses, request services, or contact the team. Last updated April 1, 2026.
At Finsmart Hub Limited (finsmarthub.africa), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, courses, and services.
1. Information We Collect
We may collect the following information from users:
Full name
Email address
Phone number
Payment details
Course registration information
Communication preferences
Any information voluntarily submitted through forms or inquiries
2. How We Use Your Information
Your information may be used to:
Process course registrations and payments
Provide access to learning materials and Masterclasses
Send course updates, schedules, and important notifications
Improve our services and learning experience
Respond to inquiries and provide customer support
Share promotional offers, events, or opportunities related to our programs
3. Payment Security
We use trusted payment channels including M-Pesa, bank transfer, PayPal, cryptocurrency, and SWIFT transfer options. We do not store sensitive payment information on our systems. All transactions are processed through secure, encrypted payment gateways to protect your financial data.
4. Data Protection
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. These measures include technical safeguards, restricted access controls, and regular reviews of our data handling practices.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers when necessary to deliver our services or comply with legal obligations. Any third parties we work with are required to handle your data responsibly and in compliance with applicable privacy laws.
6. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor engagement. By using our website, you consent to the use of cookies in accordance with this policy. You may adjust your browser settings to manage or disable cookies; however, this may affect certain features of our website.
7. Your Rights as a User
As a user, you have the right to:
Request access to your personal data that we hold
Request correction of any inaccurate or outdated information
Request deletion of your data where applicable under law
Opt out of promotional communications at any time
Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the details provided at the end of this document.
8. Third-Party Links
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices, content, or data handling of third-party platforms. We encourage you to review the privacy policies of any external sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes have been posted constitutes your acceptance of the revised policy.
SECTION 2 | Photography Policy
Finsmart Hub Africa is committed to creating a respectful, safe, and professional environment at all events, Masterclasses, workshops, and training sessions. This Photography Policy governs the capture, use, and sharing of photographs taken in connection with our programs and activities.
1. Photography at Events
Photography may take place at Finsmart Hub Africa events, including but not limited to Masterclasses, workshops, seminars, and networking sessions. By attending any of our events, participants acknowledge that photography may occur.
Please note: If you do not wish to be photographed, please notify our team before or at the beginning of the event so that we can make appropriate arrangements.
2. Authorized Photographers
Photography at our events may be carried out by:
Official Finsmart Hub Africa photographers or staff
Contracted professional photographers appointed by Finsmart Hub Africa
Attendees, for personal, non-commercial use only
Unauthorized commercial photography is strictly prohibited without prior written consent from Finsmart Hub Africa.
3. Consent and Image Rights
By registering for and attending any Finsmart Hub Africa event, you grant Finsmart Hub Africa a non-exclusive, royalty-free license to use photographs in which you may appear for the following purposes:
Promotional and marketing materials (online and print)
Social media platforms and website content
Educational and instructional materials
Event documentation and reports
Your name and personal contact details will not be disclosed without your explicit consent. Group event photos may be used without identifying individual participants.
4. Participant Photography Guidelines
Participants who wish to take photographs during events must adhere to the following guidelines:
Photography must not disrupt the event, presenters, or other attendees
Photographs of other attendees must not be shared publicly without their consent
Screen captures or photographs of proprietary course materials, slides, or presentations are prohibited
Photography in designated private or restricted areas is not permitted
Flash photography should be avoided unless expressly permitted
5. Withdrawal of Consent
Participants may withdraw consent for the use of their photographs by submitting a written request to Finsmart Hub Africa. Upon receipt, we will make reasonable efforts to remove or cease further use of identifiable images, where technically and practically feasible. Please note that images already published or distributed may not be retrievable.
6. Privacy and Dignity
All photography at our events shall be conducted with respect for the dignity and privacy of individuals. Any photography that is deemed inappropriate, offensive, or violates the privacy or dignity of any participant will result in immediate removal of the individual concerned from the event and may lead to further action.
7. Intellectual Property
All photographs taken by Finsmart Hub Africa or its authorized photographers are the intellectual property of Finsmart Hub Africa. Unauthorized reproduction, distribution, or commercial use of such photographs is strictly prohibited.
SECTION 3 | Videography Policy
This Videography Policy governs the recording, use, storage, and distribution of video content captured at Finsmart Hub Africa events, Masterclasses, workshops, and online sessions. We are committed to ensuring that video recording is carried out transparently, lawfully, and with respect for all participants.
1. Video Recording at Events
Finsmart Hub Africa may record video at its events for educational, promotional, and documentation purposes. Attendees will be notified in advance when video recording is planned to take place at an event or session.
Recording notice: If you do not wish to be included in any video recording, please inform our team prior to or at the commencement of the session so that we can make suitable arrangements.
2. Authorized Recording
Video recording at our events may be conducted by:
Finsmart Hub Africa staff or official videographers
Contracted media professionals authorized by Finsmart Hub Africa
Online platform recording tools (where applicable for virtual sessions)
Unauthorized recording of our events, sessions, or materials by participants is strictly prohibited without prior written approval from Finsmart Hub Africa.
3. Use of Recorded Content
Video recordings produced by or on behalf of Finsmart Hub Africa may be used for the following purposes:
Marketing and promotional campaigns (online and offline)
Social media content and website publications
Educational resources and course materials
Event highlights and recap videos
Internal training and quality improvement
Recorded content will be handled in accordance with this policy and our Privacy Policy. Personal identifiers such as full names and contact information will not be disclosed in video content without explicit consent.
4. Participant Recording Guidelines
Where participants are permitted to record video for personal, non-commercial use, the following guidelines apply:
Recording must not interfere with the delivery of the session or the experience of other attendees
Recording of other participants without their knowledge or consent is not permitted
Video recordings of proprietary course content, presentations, or materials are strictly prohibited
Recorded content must not be shared, published, or distributed on any platform without written consent from Finsmart Hub Africa
Recording in restricted or private areas of any event venue is not allowed
5. Online and Virtual Sessions
For virtual Masterclasses and online sessions conducted via digital platforms:
Finsmart Hub Africa reserves the right to record live sessions for educational and quality purposes
Participants will be informed at the beginning of the session if recording is active
Screen recording or re-recording of live sessions by participants is strictly prohibited
Recorded sessions shared with participants are for individual use only and must not be redistributed
6. Data Retention and Storage
Video recordings are stored securely by Finsmart Hub Africa and are accessible only to authorized personnel. Recordings will be retained for as long as necessary to fulfill the purposes outlined in this policy, after which they will be securely deleted or anonymized in accordance with applicable data protection requirements.
7. Withdrawal of Consent
Participants may withdraw consent for the use of video footage in which they appear by submitting a written request to Finsmart Hub Africa. We will use reasonable efforts to remove identifiable footage upon request, where technically and practically feasible. Footage that has already been published or broadcast may not be fully retrievable.
8. Intellectual Property
All video content produced by or on behalf of Finsmart Hub Africa is the sole intellectual property of Finsmart Hub Africa. Unauthorized reproduction, distribution, editing, or commercial use of such content is strictly prohibited and may result in legal action.
9. Violations
Any participant found to be in violation of this Videography Policy may be:
Required to immediately cease recording and delete any unauthorized footage
Removed from the event or session without refund
Restricted from attending future Finsmart Hub Africa events
Subject to legal proceedings where warranted
Contact Us
For questions, concerns, data requests, or withdrawal of consent relating to any of the policies outlined in this document, please contact us:
Email: info@finsmarthub.africa
Phone: +254 717 734
Website: www.finsmarthub.africa
